16 Reasons Your Wireless Headset Keeps Disconnecting


Dealing with a wireless headset that keeps disconnecting from your device(s) can be a big hassle. A faulty connection can result from several different causes. So, what are some reasons your wireless headset keeps disconnecting, and how can you fix the problem?

It will be extremely beneficial for you to learn about the different factors that can cause connectivity issues and how to solve these problems when they present themselves.

So, continue reading to learn about 16 different reasons your wireless headset keeps disconnecting. Several of the reasons have more to do with the device you are connecting to than the wireless headset itself, but the fixes are typically easy in most cases. 

Low Battery

Most wireless headsets run on a permanent, rechargeable battery rather than replaceable batteries. Either way, the life of the battery does not last forever. One of the most common reasons your wireless headset is not charging is because it has a low battery.

Obviously, the fix to a low battery is to charge your wireless headset. However, keep in mind that the rechargeable battery of a wireless headset that has been used for a long time may deteriorate after a while. If charging your headset more often is not a problem for you, that is fine, but some people might prefer investing in a new wireless headset.

Chances are that your wireless headset’s battery life is not going to have as long of a life as the device it is connected to, so you will have to take that into consideration as well. Even a high-end wireless headset may not last you through the entirety of a day. 

You also need to make sure that the device you are connecting to is charged, as this can be the root cause of the problem.

Headset Quality

Another reason you might experience a regular disconnect with your wireless headset is if it is of poor quality. Much of the time, a bad product will provide you with bad results. A lower-quality wireless headset might not be able to hold a stable connection all of the time, which makes dealing with them a nuisance.

If you struggle with maintaining a connection between your wireless headset and a device because your headset is quite cheap or worn out, it is probably time to consider buying a new one. While you may not have the finances to buy the most high-end wireless headset, you can find several options at fairly reasonable prices. 

You can also improve the function of your wireless headset by making sure you take excellent care of it. When it is not in use, set it aside in a specific spot rather than tossing your headset onto the floor, in a drawer, or somewhere else. Also, do not charge it if it does not need to be charged, as some headsets can deteriorate from this practice.

Range From Your Device

If you are active while using your wireless headset or your device is simply too far away to keep a solid connection, this can cause your headset to disconnect every now and then. Putting too much range between the two will not allow your wireless headset to work properly. Yes, wireless headsets are better than wired ones in that they allow for increased mobility. Even so, there are limits to their range and effectiveness.

If your wireless headset keeps disconnecting because you are too far from the device it is synced to, consider moving the device closer to you. If you are using a monitor or a laptop, this may not be as common of a problem. However, if your device is a phone, you might be prone to walking off and leaving your phone in another area. Keep your phone close to you, whether it be:

  • In your pocket 
  • On a table next to you 
  • Anything else

If your wireless headset keeps disconnecting after moving it closer to your device, it is probably not a range problem. You should consider the other reasons listed if you do not see a problem with the range between your device and wireless headset. 

Also, even if your headset and device are close together, other obstacles can cause minor issues with the connection. Make sure the device and headset are as close in proximity as possible.

Compatibility With Device


Your wireless headset might keep disconnecting because it is not compatible with the device you are trying to connect with your headset. If your device is considerably older than your newer wireless headset, it might not even have Bluetooth capabilities. Before investing in your device or wireless headset, make sure that both have Bluetooth capabilities and are compatible with each other.

Check to see if your device is compatible with your wireless headset. If it is not, there is not much you can do aside from just getting another device or a different headset. Unfortunately, that is a software issue that you will not be able to change on your device. That is why it is very important to do your research beforehand.

The cause of the compatibility issue is not always because your device is outdated. It could be that the wireless headset itself is older than your device, which would cause the same problem. In other cases – like your device needs a software update, which is discussed below – there might be a way to fix the issue by keeping both your device and headset up to date and in great condition.

Interference From Another Device

If you have previously paired multiple devices with your wireless headset, your headset might interchangeably disconnect and reconnect to other devices. One way to avoid this problem is by keeping your headset out of range of the other device(s) that you do not want it to find and connect.

You can also easily turn off the Bluetooth pairing mode on the device(s) with which you do not want your headset to connect. This will prevent other devices from taking over the connection of your wireless headset and is the easiest way to solve your problem.

Some devices automatically enable their Bluetooth when they are brought within range of a Bluetooth headset that they have been connected to before. So, extending the range between your headset and your device is also a simple option.

Device Is Not In Pairing Mode

On the flip side, the device you want to connect to might have its Bluetooth pairing mode turned off. You can fix this by turning on the Bluetooth capabilities of your device and allowing it to connect to your wireless headset. Your device will not always automatically connect, so make sure your Bluetooth is on.

Sometimes, your device might force the wireless headset to disconnect because of several factors. The situations mentioned above can cause your device to disconnect from your headset and automatically turn off the Bluetooth pairing mode. Make sure that you do not have any of the previously listed problems that could keep your device from staying in pairing mode.

Many devices do not have an option to enable or disable automatic pairing. Sometimes, it just happens. Whether it is a recurring circumstance for you is really up in the air, but know that it is a common problem for why your wireless headset keeps disconnecting.

Device Needs To Be Updated

Another common problem that can cause your wireless headset to disconnect is if your device needs to be updated. Oftentimes, a device that needs to be updated might be automatically restricted from certain functions.

This can be solved by updating your device. However, updates on certain devices can be a hassle, so if you need to use it at a specific time, you might just have to deal with not using your wireless headset. Make sure that if you need to update your device so that your wireless headset can connect to it, you set aside enough time to do so.

An additional easy fix for this problem can be to set your device up for automatic updates. Most fairly new devices are likely to have this capability, so you should look for it in your settings.

Device Disconnects To Save Power

In this scenario, your device forcing a disconnect if its pairing mode is turned off. It might also force a disconnect if the device has a low battery or is in a power-save mode. The easiest way to avoid this problem is by making sure that your device has enough charge while you use your wireless headset.

You can also disable your device’s ability to do this by turning off the power save mode. Since a Bluetooth connection can drain a device’s battery, it is not uncommon for your headset to be disconnected automatically. You should be able to go into the settings on your device and turn off the automatic power save mode.

Some devices might not even have a power save mode, in which case you will know that this is not causing your wireless headset to disconnect continuously. Obviously, consider the other reasons mentioned to figure out what is causing problems with your headset.



For some reason, select applications on your device can cause your Bluetooth feature to malfunction. Whether it be because the apps use too much data or some other reason, they might interfere with your wireless headset connection. There is no point in keeping apps open if you are not using them.

To avoid this problem, close any unnecessary applications on your device. If you have too many apps open that you do not even need to access, there is no reason to keep them active for the time being. 

Even if you know which apps on your device interfere with your wireless headset and which ones do not, it is a good idea to go ahead and close all of the apps you do not need to use. Keeping apps and tabs open will run down your device’s battery, which, as you have seen above, can cause additional problems with the connectivity of your wireless headset.

Brand Restrictions

This reason is similar to the incompatibility issue, but it is a bit more specific. Some devices might work better with wireless headsets made by the same company. In rare cases, some devices might only pair with their own products. 

If this is a problem for you, you might not have any other option than to get a wireless headset made by the same company as your device. Even if it is just a stable but low-quality connection with your off-brand headset, it might be a good idea to stick with your device’s manufacturer.

Not everyone has the time or money to test out which headsets work best with their devices, so if your wireless headset works with your device but at a below-average level, you might choose to deal with it. However, getting used to that lower quality may not take as long as you think.

Headset Damage

Perhaps one of the most common reasons for your wireless headset’s continued disconnecting is due to damage to your headset. Similar to deterioration over time on your wireless headset, not caring for your headset properly can cause it to become damaged.

The easiest way to avoid this problem is simply by taking good care of your headset. Obviously, unprecedented things can happen: maybe your headset falls while you are running, maybe your outlet blows a fuse while your headset is charging, etc.

Unexpected events aside, caring for your wireless headset is the best way to prevent it from becoming damaged. A damaged headset might completely deactivate if it is bad enough, so you might also consider buying a new wireless headset.

Unfamiliar Device

Sometimes, your wireless headset may disconnect to a device it doesn’t recognize. It might also not even pair with a new device at first. Even a device that has been paired with your headset before might develop connectivity issues.

If you are using a new device to connect to your wireless headset, make sure that you follow the directions for setting up the connection. If you are using a device that has been paired with your headset before but keeps disconnecting, try blocking off the connection and resetting the device with your wireless headset.

Once your device has been paired with your wireless headset, you should not have problems getting connected again. However, other causes listed in the article might add to the reason why the connection is unstable.

Miscellaneous Device Malfunction

Perhaps your device is acting up for an unknown reason. You might not be sure why, but this could be affecting its connectivity capabilities with your wireless headset. You should consider powering off and restarting the device to see if this could be the reason.

Sometimes WiFi, cellular data, and Bluetooth connections go on the fritz for no apparent reason. And often, the solution is to simply restart your device. If you do not detect any other problems that could be causing interference, try this quick device restarting solution to see if it works for you.

Bluetooth Service


If you do not see any physical signs pointing to why your wireless headset keeps disconnecting, you will need to look into the Bluetooth service on your device. You may not have to restart your entire device, but there could be a problem causing connectivity issues within the Bluetooth service.

In your device settings, you should be able to navigate to your Bluetooth settings specifically. Try restarting the Bluetooth service on your device. You might even have to uninstall and reinstall your Bluetooth service if it was manually added to your device. This is also a simple fix. 

WiFi Interference

Some WiFi routers can interfere with Bluetooth capabilities. Since WiFi and Bluetooth both function similarly, they can cause problems with each other on occasion.

This is less of a problem with more current Bluetooth and wireless headsets, but it is still something to consider. If your headset and device are too close to your WiFi router, try moving them farther away to see if it improves your connectivity.

Headset Cleanliness

As gross as it might sound, your ears can cause buildup in your wireless headset. It can happen, and if you do not take the responsibility of keeping your headset clean, it can cause more damage to its quality.

Sometimes, there might be so much dust and other materials in your wireless headset that you may think it is not connected to your device. In reality, the speakers are actually just covered up. Besides this being a nasty thing to deal with, it is an easy fix, besides being a good idea to keep your headset clean so that it can function properly.


As you can see, there are several reasons why your wireless headset keeps disconnecting. It can be a very pressing matter that you likely want to be cared for quickly, so it is important to learn about, and look out for, the varying factors that can cause your wireless headset to disconnect from your device.






John Hammer

Hi i'm John Hammer, Founder and Author of Gizbuyer Guide. Ever since the original Xbox, PlayStation, and iPhone I've purchased and worked on all kinds of consumer tech products, gaming gadgets and operating system softwares. To this day my curiosity has never left, and my aim is to guide and share my knowledge on technology as I continue to experience the latest of the consumer electronics industry.

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